Back in March, I decided to buy one of these necklaces. Very affordable, less than 10 dollars! Anyway, she has a list of styles to select from, OR you can request a different cover for the same price. If you have a specific picture you want on the cover, you can send it along with the request (that's what I did).
I wanted a Sherlock Holmes cover which, at the time, wasn't listed. So I sent a request to Cait, who responded very promptly, answered all my questions, and was (of course) super friendly. The details were cemented, and a mere day later, my item was shipped! And after approximately 3 weeks (the typical shipping time from Australia to Canada), I got it. And what a pretty thing it is:
the picture she sent me
here it is in my home
here it is lookin' sexy with my nicest SH copy
and here it is on me!
Well, it only took me THREE MONTHS (and Sunny's suggestion to make a post) before I finally made this post: that's not too bad. XD
Customer service: 5/5, very friendly, very helpful
Shipping time: 5/5, exactly what I was told it would be, product arrived intact
Picture vs reality: 5/5, the way it looks is the way it is, unlike a hamburger in a commercial
Overall satisfaction: Excellent, couldn't be happier.